Utilities: When a customer applies to the Office of Home Energy Programs (OHEP), but is denied for incomplete documentation, the customer typically has 15 days to respond to OHEP with the missing document so that their application can be processed. From now until June 30, 2021, OHEP will allow customers 45 days to submit the […]
Fuel Fund of Maryland: The Fuel Fund of Maryland assists income eligible BGE customers with paying their utility bills after they complete OHEP. They have recently instituted some new rules that impact process and eligibility to effectively respond to the ongoing COVID-19 pandemic. Waived the need for a turn off notice through 6/30/2021. Waived the need for seniors (age 60+) to complete […]
Department of Human Services (DHS) – Office of Home Energy Programs (OHEP) encourages people who are eligible for help with their utility services to apply now and not to wait for a turn-off notice. There are a few ways you can apply: 1) Go online and apply 2) Call the DHS call center at 1-800-332-6347 […]
Residents (with or without health insurance) can be connected 24/7 to a healthcare professional for information, support and instructions. Also provides referrals to food, shelter and emergency housing, access to transitional housing, utility assistance, tax help, eviction prevention services, childcare services, job training, prescription assistance, and addiction treatment.
Free WiFi services are available outside of ten Baltimore County libraries.
BGE will work with residents whose service was disconnected prior to the March 13 moratorium on service disconnections.. Residents who have had their electric service disconnectedshould contact BGE to begin the reconnection process.
Comcast will help to keep people connected to the Internet. Free WiFi hotspots – including non-Xfinity Internet subscribers. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
Comcast Internet Essentials “Affordable Internet at Home for Eligible Households” provides two months of free services for eligible new customers. Available to individuals receiving a public benefit (Medicaid, public housing, SNAP, TANF, SSI, National School Lunch Program or Head Start, LIHEAP, WIC, VA pension).
LIFELINE is a federal program that helps to make telephone service more affordable. It provides eligible customers with a discount on either traditional (wired) or wireless service.